Comments on: Observations from first week of making calls using SugarCRM

By: Nick

Nick — Thu, 28 May 2009 05:52:22 +0000

Seconded clint
I too had initial probs with the imports (wrote my own script which would allow restart/resume)
But in 5.1 just finished importing ca. 40,000 contacts no probs
Main problem I have atm is speed …. faster … faster …. 5.1 is better … but i still wish it were faster …..

By: JumpBox Official Blog » Ramp Up #7: SugarCRM for better customer communication

Wed, 15 Apr 2009 00:52:21 +0000

[...] to make over 500 followup calls, I can attest that it’s a stellar piece of software. My few gripes with the system were almost entirely addressed in the last release. At this point there’s [...]

By: Clint Oram, SugarCRM

Clint Oram, SugarCRM — Thu, 09 Oct 2008 20:51:47 +0000

For the import and Safari issues you list above, it sounds like you aren’t running the new Sugar 5.1. This latest version of Sugar has a completely reworked import module that can import tens of thousands of records with significantly better error handling. Also, with the patch A for 5.1 you get full Safari support.

Also you will find that email in Sugar 5.1 is faster than in 5.0.

Glad you enjoy it!

By: fanmail from some flounder

fanmail from some flounder — Thu, 25 Sep 2008 03:22:55 +0000

Thanks for the great article.

Readers need to know that Sugar has had some problems with data corruption, particularly when doing a patch / bug fix / upgrade. NEVER do these without first backing up all your data and any code you may have added. Also, make sure to take screen shots of reports (some upgrades made them disappear).

By: Seb

Seb — Thu, 14 Aug 2008 21:36:57 +0000

Hey Sean, thanks for a fabulous article.

Just FYI that I regularly use Skype from my laptop with an EVDO (not even Rev-A) connection via PC card, and am not experiencing any of the serious latency issues you mention.

The card I’m using is a ZTE My39, one of the older and slower cards out there, on the Telus network in Canada.

Not sure how this measures up to Verizon/Sprint, but here’s what Telus is posting as their specs.

http://www.telusmobility.com/on/1X/index.shtml

Hope you can troubleshoot and get the same great results that I am. Long live mobile broadband!

By: sean

sean — Thu, 14 Aug 2008 20:54:55 +0000

Because we distribute the JumpBox for SugarCRM and we try to do the “eat your own dogfood” thing. I know you guys have a good CRM system but that would be like if you were using Salesforce internally to sell to sell it to your customers.

sean

By: Kristy

Kristy — Thu, 14 Aug 2008 20:44:53 +0000

SugarCRM?
Don’t make me slam my head on my keyboard!
What about your hometeam Infusionsoft?

-Kristy S.

By: sean

sean — Mon, 11 Aug 2008 16:45:34 +0000

hey thanks Sim! that’s good info.

sean

By: Simeon

Simeon — Mon, 11 Aug 2008 14:41:30 +0000

Just as a side note, the features you are missing from vTiger are available in SugarCRM, they are just not part of the Open Source package. Their are plugins for adding that to sugar OS if you really need them though.

If you want outlook integration with sugar OS, then you can buy the network subscription for the users that need it. Its less than half the price of a pro subscription and includes the outlook and thunderbird plugins.